Private Guest Service

Your personal concierge in Vienna

A single point of contact is all it takes — we take care of everything else: reservations, transfers, accommodation and evenings that stay with you.

I

Flawless Planning

Stylish transfers, first-class accommodation and bespoke arrangements — considered down to the last detail.

II

Preferred access

The finest recommendations and preferential treatment with our partners throughout the city.

III

Absolute Discretion

Personal attention tailored to your wishes — attentive, reliable, discreet.

Table & Dining

The finest tables in the city

The sought-after table at a venerable establishment, a private salon for your party, or a recommendation away from the well-known addresses: we secure reservations wherever Vienna tastes its best. Sawaits you in theply tell us what you have a mind for.

Discover Cuisine →
Arriving

Travel without friction

From the moment you land, everything runs in your favour: a private transfer, short distances, a welcome without waiting. We arrange your arrival, your stay and your departure so that you need not concern yourself with a thing.

Lodging

Suites with history

Vienna is home to some of the most beautiful houses in Europe. We know the suites you will not find online — and ensure that your favoured retreat awaits you before you arrive.

Evenings

Evenings that stay with you

Box seats for the premiere, a digestif after midnight or a celebratory evening at a historic palais in the heart of the city: we open doors that would otherwise remain closed — and you savour the moment.

Discover Experiences →

“The finest evenings in Vienna begin not with a reservation — but with someone who opens the city for you.”

Your personal guest service
Personal enquiry

Get in touch

Write to us — you will receive a reply in the shortest of tawaits you in thee or, should you wish, a call back to discuss your wishes for your stay. Free of charge and without obligation.

vip.wien@casinos.at  ·  +43 1512 483621109  ·  WhatsApp

Thank you for your enquiry. We will be in touch with you in the shortest of tawaits you in thee.

Questions & Answers

Frequently asked questions about the concierge

What does the Jackreport concierge service do?

We arrange your stay in Vienna — from reservations and private transfers to first-class accommodation and bespoke evenings. A single point of contact is all it takes; we take care of every detail.

How do I reach the concierge?

By email, telephone or WhatsApp. You will receive a reply in the shortest of tawaits you in thee or, if you wish, a personal call back.

What can the concierge arrange for me?

Exclusive restaurant reservations, private city tours, transfers, accommodation and special experiences — even where others have no access.

Is an enquiry binding?

No. Your enquiry is free of charge and without obligation.

In which language will I be looked after?

In German and English.

JR
Cercle Privé

By invitation

Some evenings are never announced publicly. Members hear of them first — discreetly, personally, by email.

Welcome to the Cercle Privé. We will be in touch as soon as something special arises.

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